AI Telemedicine
AI-assisted primary care: from triage to prescription, in a single flow.
A comprehensive AI telemedicine platform for public health institutions. It supports the full clinical journey — scheduling, intelligent 24/7 triage, assisted video consultation, and closure with electronic notes and prescriptions — on a single longitudinal clinical record under the HL7 FHIR R4 standard (NOM-024-SSA3), interoperable across institutions.
Working proof of concept verified end to end; executive demo available.
How it works
Clinical journey on the platform: the patient enters through the app into 24/7 AI triage with traffic-light classification, moves to the prioritized queue and the video consultation with a clinical copilot (fed by clinical guidelines and the FHIR record); closure generates a SOAP note and QR prescription that flow into the longitudinal record, closing the continuity-of-care loop.
Live demo
Clinical triage semaphore
Walk through a simulated triage with a fictitious patient and watch the prioritization rules light up — the physician always decides.
guided consult · 4 steps
synthetic patient 01 female · 58 · script A
sample- reason
- symptoms
- red flags
- history
What is the main reason for the consultation?
assigned level
—
the physician always decides AI only prioritizes the queue
prioritization engine
0/12 GREEN — standard consult
prioritization engine ready :: 12 deterministic rules loaded
synthetic patient 01 joins the queue :: female · 58 · script A
awaiting step 1/4 — reason…
see the full rule table (12) — no black box
| rule | fires when | effect |
|---|---|---|
| R-01 | chest pain or pressure | +1 to the index |
| R-02 | shortness of breath | +1 to the index |
| R-03 | cyanosis (bluish lips or nails) | RED floor — index at least 8 |
| R-04 | persistent vomiting, cannot keep liquids down | +1 to the index |
| R-05 | sudden onset, under 1 h of evolution | +1 to the index |
| R-06 | chronic comorbidity under treatment | +1 to the index |
| R-07 | chest pain + dyspnea | RED floor — index at least 8 |
| R-08 | chest pain radiating to arm or jaw | RED floor — index at least 8 |
| R-09 | fever + shortness of breath | AMBER floor — index at least 4 · +1 to the index |
| R-10 | abdominal pain focused on the lower right quadrant | AMBER floor — index at least 4 · +1 to the index |
| R-11 | ongoing pregnancy | AMBER floor — index at least 4 |
| R-12 | mental-health safeguard: low mood | AMBER floor — index at least 4 |
Level floors place the index at the minimum of their zone (amber = 4, red = 8); the index caps at 12. Green < 4 · amber 4–7 · red ≥ 8.
Deterministic demo with 100% synthetic patients and scripts: every point and every level floor comes from the public rule table — no black box. In the production platform, triage is conversational over voice and video (Gemini), rules are calibrated against clinical guidelines, and every case is logged. The classification only orders the queue: diagnosis and clinical decisions always belong to the physician.
What it does
Intelligent 24/7 triage
Traffic-light urgency classification by voice and video, with mental health safeguards that automatically raise priority.
Structured pre-assessment
Symptoms, vital signs, and history pre-loaded; the physician receives an organized case.
Prioritized waiting queue
A real-time virtual room ordered by urgency, with visible position and estimated time.
Assisted medical consultation
A streaming clinical copilot: differential diagnoses, drug-interaction alerts, and clinical practice guidelines — always with the source cited.
Medical image analysis
Skin lesions, throat, ECG, and labs with structured criteria and an explicit confidence level; refers to in-person care below threshold.
Automated closure
A SOAP clinical note generated from the transcript (ICD-10 coding), reviewed and signed by the physician; an e-prescription with ID, integrity seal, and pharmacy-verifiable QR.
Longitudinal FHIR R4 record
A single history that travels with the patient across institutions; no more duplicate tests.
Differentiating capabilities
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Auditable, non-binding AI
Decision support; the physician always validates and signs.
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RAG anchored in clinical guidelines
Recommendations with cited sources from normative guidelines.
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Compliance by design
NOM-024-SSA3, NOM-004-SSA3, LFPDPPP: informed consent, triage audio disposal, anonymization.
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Complete clinical traceability
Comprehensive logs for medical oversight.
Tech stack
- Google Cloud
- Gemini multimodal
- Vertex AI
- RAG
- HL7 FHIR R4
- Cloud Healthcare API
- WebRTC
Delivery model
Phased institutional implementation with agile methodology, knowledge transfer, and infrastructure as code.
Book a demo
Tell us your challenge and we'll propose a concrete path — no strings attached.