Contact centers that answer with AI, 24/7
Voice, WhatsApp, and web virtual agents that understand natural language, resolve issues, and escalate to humans when it matters.
What we solve
- Rising contact center costs.
- Limited service hours.
- Prospects going cold from slow responses.
- Information scattered across channels.
What we deliver
Voice agents
Integrated telephony with Voximplant to handle calls in natural language.
WhatsApp Business bots
Automated conversations on the channel your users already use.
Dialogflow CX + Gemini
Natural language understanding and generative answers with business context.
CRM integration
Every conversation feeds your CRM and business analytics in BigQuery.
Conversion dashboards
Real-time metrics on conversations, resolution, and conversion.
Human escalation
Handoff to agents with the full context of the conversation.
10,000 calls and 13,500 WhatsApp conversations automated per month for a private education network.
Live demo
The bot’s brain
Book an appointment chatting with a bot — and watch its brain on the other side: intent, slots, and decisions filling in real time.
Citizen Services Desk booking bot · demo
Hi, I am the Citizen Services Desk assistant (demo). I can book an appointment for you online. How can I help?
detected intent
— —
slots
- procedure —
- office —
- date —
- reference —
flow
decision log
structured conversation → CRM / BigQuery (simulated)
Sample conversation tree with scripted replies so the reasoning stays visible — the real bots we build understand free-form language with generative AI (Dialogflow CX + Gemini) and handle thousands of variations. Procedures, offices, and data are 100% synthetic.
How we work
- 01
Understand
We map your service flows and the critical conversion moments.
- 02
Prove
A pilot on one high-volume flow with clear resolution metrics.
- 03
Build
Multichannel rollout with integrations into your systems.
- 04
Operate
Continuous improvement of intents, dashboards, and new flows.
Technologies
- Dialogflow CX
- Vertex AI / Gemini
- Voximplant
- WhatsApp Business API
- BigQuery
Let's talk about your next project
Tell us your challenge and we'll propose a concrete path — no strings attached.